Our people are committed to providing a professional and respectful service to the Victorian community, including practitioners, consumers, developers, and members of the public.
Abusive, aggressive, or threatening behaviour towards our people – whether in person, by phone, email or online – will not be tolerated.
Where behaviour becomes abusive or threatening, our people may end the interaction or take appropriate steps in the interest of their safety and wellbeing, and this may include reporting to the police.