Contact us

  • Online

    Online

    Use our enquiry form to get in touch. Our customer service team will aim to get back to you within 48 hours.
    Online enquiry
  • Phone

    Phone

    Call 1300 067 088
    Existing disputes, complaints or insurance claims press 1 and follow the prompts for your case manager.
  • Office

    Office

    Building and Plumbing Commission
    Level 19, 242 Exhibition Street Melbourne VIC 3000
  • Post

    Post

    Building and Plumbing Commission
    GPO Box 536
    Melbourne VIC 3001

Operating hours - Monday to Friday

  • Customer Service: 8:30am to 5pm

Technical Support

  • Plumbing: 10am to 2pm
  • Building: 10am to 4pm

Additional assistance

For enquiries in languages other than English, contact the Translating and Interpreting Service on 131 450.

Say the name of your language in English and ask the interpreter to call 1300 067 088.