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Search BPC
Search for content, licensing, rules, regulations, building issues or anything else.
Log in
-
Log in to BPC Online
- Apply for and manage building permits (replaces BAMS)
- Apply for and maintain registration
- Keep insurance up to date
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Log in to BAMS
- Apply for building permit numbers (BPNs)
- Process levy payments
- Submit relevant building surveyor monthly reports for prescribed events
- Amend BPN records and building permit details
- Advise changes to the cost of buildding work
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Log in to VBA360
- Purchase and manage compliance certificates
- Create and amend drain inpection bookings
- Submit and track a building or plumbing complaint
- Submit, manage and track an owner-builder application
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Log in to eToolbox
- Apply for a plumbing licence and/or registration
- Renew a plumbing licence or registration
- Update plumber persional details
- Request a plumber ID card
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Log in to BuildVic
- Purchase domestic building insurance (DBI)
- View certificates of insurance
- Access your DBI letter of eligibility
- Check current job limits and premium rates
Contact us
We're here to help. Contact us online, by phone, in person or by mail.
Online
Use our enquiry form to get in touch. Our customer service team will aim to get back to you within 48 hours.
Phone
Call 1300 067 088
Existing disputes, complaints or insurance claims press 1 and follow the prompts for your case manager.
Office
Building and Plumbing Commission Level 19, 242 Exhibition Street Melbourne VIC 3000
Building and Plumbing Commission GPO Box 536 Melbourne VIC 3001
Operating hours - Monday to Friday
- Customer Service: 8:30am to 5pm (excluding public holidays)
Technical Support
- Plumbing: 8.30am to 4pm
- Building: 8.30am to 5pm
Additional assistance
Last updated 30 June 2026