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Log in to BPC Online
- Apply for and manage building permits (replaces BAMS)
- Apply for and maintain registration
- Keep insurance up to date
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Log in to BAMS
- Apply for building permit numbers (BPNs)
- Process levy payments
- Submit relevant building surveyor monthly reports for prescribed events
- Amend BPN records and building permit details
- Advise changes to the cost of buildding work
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Log in to VBA360
- Purchase and manage compliance certificates
- Create and amend drain inpection bookings
- Submit and track a building or plumbing complaint
- Submit, manage and track an owner-builder application
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Log in to eToolbox
- Apply for a plumbing licence and/or registration
- Renew a plumbing licence or registration
- Update plumber persional details
- Request a plumber ID card
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Log in to BuildVic
- Purchase domestic building insurance (DBI)
- View certificates of insurance
- Access your DBI letter of eligibility
- Check current job limits and premium rates
The BPC has the power to issue infringement notices to licensed plumbers and building practitioners for many plumbing offences.
The penalties listed below are set out in Schedule 5 of the Building Act. Each penalty is less than the penalty that would be imposed if an offence went before a BPC Plumbing Inquiry.
The value of a Penalty Unit is set by the Department of Treasury and Finance and indexed annually – see their Indexation of fees and penalties page.
The amount of a fine is rounded to the nearest dollar.
The collection and enforcement of infringement notices is managed by Fines Victoria.
| Section | Description of offence | Penalty |
|---|---|---|
| 221ZH(2) | Licensed plumber fails to provide compliance certificate to client and notify BPC compliance certificate issued within 5 days of completing work. | 5 penalty units |
| 221ZI(1) | Licensed plumber signs compliance certificate that fails to state the prescribed information. | 3 penalty units |
| 221ZLA | A building practitioner must give the owner (or their agent) a compliance certificate for plumbing work completed on the owner’s property within 5 days after the day the building practitioner (or their agent) received it. | 1 penalty unit |
| 221ZNB(1) | Licensed plumber gives a client a plumbing compliance certificate that is not of the kind or value of the plumbing work. | 5 penalty units |
| 221ZNB(2) | Licensed plumber gives a client a plumbing compliance certificate that has been prepared using an expired certificate form. | 5 penalty units |
| 221ZO(2) | Licensed plumber fails to give water authority a required plan of sanitary drain prior to signing compliance certificate, and/or fails to indicate on compliance certificate that the plan has been given to the water authority. | 2 penalty units |
| 221ZP(3) | Licensed plumber fails to ensure sanitary drainage and other work is ready to be inspected at time they have given to the BPC or fails to be present on site at time they have given to the BPC, without reasonable excuse. | 3 penalty units |
| 221ZPA(1) | Licensed or registered plumber fails to provide client with document that provides their name, licence/registration number and business address, prior to commencing works. | 1 penalty unit |
| 221ZPA(2) | Licensed or registered plumber fails to provide client with document that has a brief description of the required insurance for that work. | 1 penalty unit |
If you have received an infringement notice
Please refer to the Fines Life Cycle page on the Fines Victoria website for information about the infringements process.
To pay your fine in full
You can pay the infringement fine online on the Fines Victoria website.
Alternatively, here is some further information about Fines Victoria payment methods:
- Pay through BPAY
See details on the Fines Victoria Pay your fine page. - Phone enquiries
Call (03) 9200 8111 or 1300 369 819 (for regional callers) between 8am and 6pm on weekdays. - Mail
Send a cheque or money order (do not send cash) to Fines Victoria, GPO Box 2041, Melbourne Vic 3001. - In person
Present your notice to Fines Victoria, Ground Floor, 227 William Street, Melbourne Vic 3000 between 9am and 5pm on weekdays.
To request a payment extension
- Call Fines Victoria on (03) 9200 8111 or 1300 369 819 (for regional callers)
or - See the Payment extension page on the Fines Victoria website for further options.
To request a payment arrangement
- Call Fines Victoria on (03) 9200 8111 or 1300 369 819 (for regional callers)
or - See the Pay by instalments page on the Fines Victoria website for further options.
To apply for internal review
See the Request a review page on the Fines Victoria website.
To request that the matter be dealt with in court
Complete the form on your infringement notice and follow the instructions on the form.
For more information see the Dispute your fine in court page on the Fines Victoria website.
Last updated 27 July 2026