Learn about the key roles in your building team, including owners, builders, surveyors, trades and professionals, and their responsibilities in delivering a compliant project.
Homeowners. Information about building and plumbing matters for property owners, residents and renovators. You can also find useful resources for keeping safe on your property. Essential information for your build or renovation. Before you start
The SOP Act outlines a fast, cost-effective statutory process to help Victoria's construction contractors recover progress payments and performance securities without involving lawyers. Explains contract eligibility, covered work types, and the
Need help with a domestic building dispute in Victoria? The BPC (formerly DBDRV) offers a free, impartial dispute resolution and conciliation service to help builders and homeowners reach an agreement without going to court. Learn how to apply today.
Contact the Building and Plumbing Commission (BPC) for assistance with building and plumbing enquiries. Reach our customer service and technical support teams online, by phone at 1300 067 088, or via mail and in-person at our Melbourne office.
Learn about key building regulators in Victoria, including ARBV, Consumer Affairs Victoria and Energy Safe Victoria, and how they handle complaints and enforce building laws.
Learn about binding dispute resolution orders from the BPC. Discover what orders can be made against builders or owners, the consequences of non-compliance, and how to challenge an order or breach notice via VCAT.
Find the right support to resolve Victorian construction and plumbing issues. By answering a few quick questions in our interactive guide, you will be directed to the right agency, resource, or next steps tailored to your situation.