Having issues with a builder, plumber, or building surveyor? Discover how the BPC handles disputes, assesses compliance, and how you can submit a complaint or tip-off.
Becoming a registered builder in Victoria? Follow our guide to applying for DBI eligibility, contacting approved distributors, and managing your account.
Learn how to appoint a building surveyor, their role in issuing permits, conducting inspections, and ensuring compliance with building regulations, plus the differences between private and municipal surveyors.
Learn how to identify, prevent and manage termite infestations in Victoria, including signs of damage, treatment options and your responsibilities as a property owner.
Find out how Domestic Building Insurance (DBI) protects your build, including coverage limits, claim triggers, and key requirements for homeowners in Victoria.
Building or renovating in Victoria? Understand how the shift from DBI to the new Home Warranty scheme impacts your contract, coverage limits, and protection after 1 July 2026.
Portal login support for DBI claims, with step-by-step troubleshooting for login issues, password resets, account activation, and access help for both homeowners and builders.