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Log in to BPC Online
- Apply for and manage building permits (replaces BAMS)
- Apply for and maintain registration
- Keep insurance up to date
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Log in to BAMS
- Apply for building permit numbers (BPNs)
- Process levy payments
- Submit relevant building surveyor monthly reports for prescribed events
- Amend BPN records and building permit details
- Advise changes to the cost of buildding work
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Log in to VBA360
- Purchase and manage compliance certificates
- Create and amend drain inpection bookings
- Submit and track a building or plumbing complaint
- Submit, manage and track an owner-builder application
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Log in to eToolbox
- Apply for a plumbing licence and/or registration
- Renew a plumbing licence or registration
- Update plumber persional details
- Request a plumber ID card
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Log in to BuildVic
- Purchase domestic building insurance (DBI)
- View certificates of insurance
- Access your DBI letter of eligibility
- Check current job limits and premium rates
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Learn how to complete a VBA360 complaints form, what information you need, and how to submit a clear complaint with step-by-step guidance
Created: 24 Jun 2026
Learn how the BPC handles domestic building disputes through conciliation, records of agreement, binding orders, and escalation to VCAT.
Created: 24 Jun 2026
Dispute with your builder? The Building and Plumbing Commission (BPC) offers a free, impartial dispute resolution service for domestic building work in Victoria.
Created: 24 Jun 2026
Learn how to lodge a complaint with the Building and Plumbing Commission (BPC), including what we can assess, how to report misconduct, and the steps to resolve issues effectively.
Created: 29 Jun 2026
Lodge a new complaint in VBA360 to report building or plumbing issues in Victoria. Follow guided steps to submit details and supporting evidence online.
Created: 24 Jun 2026
Suspected illegal building or plumbing in Victoria? Report unregistered and unlicensed work anonymously using the BPC’s online tip-off tool to stay safe.
Created: 24 Jun 2026
Learn about binding dispute resolution orders from the BPC. Discover what orders can be made against builders or owners, the consequences of non-compliance, and how to challenge an order or breach notice via VCAT.
Created: 24 Jun 2026
Find out how to continue or delete a saved draft complaint in VBA360. This help page explains how to access your draft, resume completing it, or remove it if needed.
Created: 24 Jun 2026
Before contacting the Building and Plumbing Commission (BPC), learn how to resolve disputes directly with your builder or plumber and what documents you need to prepare.
Created: 24 Jun 2026
Discover what the Building and Plumbing Commission (BPC) can and cannot help with regarding Victorian domestic building disputes, defects, and practitioner conduct.
Created: 24 Jun 2026