Find out how to resolve domestic building and plumbing disputes in Victoria. Access free dispute resolution services, report defective or unlicensed work, and learn about insurance claims through the BPC
Learn about the Building and Plumbing Commission's role in Victoria, including registration, inspections, dispute resolution, and enforcement to protect consumers and improve industry standards.
Mechanical services (restricted to duct fixing) covers installing and repairing ductwork and related air-handling components for heating, cooling, and ventilation systems. Practitioners must meet licensing, compliance, and experience requirements.
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Need help with a domestic building dispute in Victoria? The BPC (formerly DBDRV) offers a free, impartial dispute resolution and conciliation service to help builders and homeowners reach an agreement without going to court. Learn how to apply today.
The Practitioner Education Series educates industry professionals and provides updates and guidance on key technical issues. Watch key presentations from our current series.
Contact the Building and Plumbing Commission (BPC) for assistance with building and plumbing enquiries. Reach our customer service and technical support teams online, by phone at 1300 067 088, or via mail and in-person at our Melbourne office.
Learn how to lodge a complaint with the Building and Plumbing Commission (BPC), including what we can assess, how to report misconduct, and the steps to resolve issues effectively.
Mechanical services (restricted to single head split systems) covers the installation, commissioning, and incidental design of air-conditioning units. Practitioners must meet licensing requirements, compliance standards, and relevant experience to