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Information for homeowners

  • Close-up of a window with heavy condensation and water droplets covering the glass, with moisture collecting along the frame at the bottom.

    Common building issues

    Learn how to identify, prevent, and resolve issues at every stage of a domestic construction or plumbing project. Find dispute resolution tools, credential verification portals, and official regulatory frameworks to help protect consumer rights..
    Common building issues
  • A close-up of two people inspecting a large crack running diagonally across an interior wall, with one person pointing at the damage while holding a smartphone and another observing, near a window.

    Can the BPC help you?

    Find out how to resolve domestic building and plumbing disputes in Victoria. Access free dispute resolution services, report defective or unlicensed work, and learn about insurance claims through the BPC
    Issues, complaints and disputes
  • Person walking up a driveway toward a modern two-storey house with a double garage, featuring a brick and rendered exterior, large windows, and landscaped greenery.

    Insurance

    Find out about mandatory Insurance for Domestic Building Work in Victoria. Learn about Home Warranty and Domestic Building Insurance (DBI) coverage, limits, premiums, and how to make a claim.
    Insurance for domestic building work

Our regulatory role

Better protections for homeowners start today

One year on from its inception, the BPC takes another huge step forward with a new suite of tools and stronger protections for homeowners.

A close-up of a person wearing an orange high-visibility vest with “BPC” on the back and a white hard hat, holding up a smartphone to photograph the exterior of a building under construction.

Homeowner resources 

  • Home safety guides

    Read our safety guides to help you keep your home safe during and after building and renovation.
    See safety guides
  • Coordinating building work

    Learn how to coordinate building work, including managing trades, owner-builder responsibilities, legal requirements, and when to engage professionals to keep your project on track and compliant.
    Learn more
  • Roles and responsibilities

    Learn about the key roles in your building team, including owners, builders, surveyors, trades and professionals, and their responsibilities in delivering a compliant project.
    Learn more
  • Small second dwellings

    Learn about small second dwellings in Victoria, including planning requirements, permits, design considerations, costs, and compliance obligations for homeowners.
    Learn more
  • Statewide Cladding Audit

    Learn about Victoria’s Statewide Cladding Audit, identifying buildings with combustible cladding, assessing fire risk, and outlining actions to improve building safety across Victoria.
    Learn more
  • Search the Resource Hub

    The Resource Hub has info sheets, useful documents, guides and fact sheets for homeowners.
    Browse or search for resources

We're here to support you

Last updated 30 June 2026
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