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Search BPC
Search for content, licensing, rules, regulations, building issues or anything else.
Log in
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Log in to BPC Online
- Apply for and manage building permits (replaces BAMS)
- Apply for and maintain registration
- Keep insurance up to date
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Log in to BAMS
- Apply for building permit numbers (BPNs)
- Process levy payments
- Submit relevant building surveyor monthly reports for prescribed events
- Amend BPN records and building permit details
- Advise changes to the cost of buildding work
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Log in to VBA360
- Purchase and manage compliance certificates
- Create and amend drain inpection bookings
- Submit and track a building or plumbing complaint
- Submit, manage and track an owner-builder application
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Log in to eToolbox
- Apply for a plumbing licence and/or registration
- Renew a plumbing licence or registration
- Update plumber persional details
- Request a plumber ID card
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Log in to BuildVic
- Purchase domestic building insurance (DBI)
- View certificates of insurance
- Access your DBI letter of eligibility
- Check current job limits and premium rates
Issues, complaints and disputes
Information for when things go wrong
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Get help with an issue
Find the right support to resolve your domestic building or plumbing issues. Use our interactive tools and guides to understand what the BPC can handle and how to take your next steps. -
Fix a bulding and plumbing issue
Find the right path forward to resolve domestic building disputes, report defective work, or track an existing complaint. Use these resources to get your project back on track quickly and safely. -
Disputes resolution services
Free domestic building dispute resolution in Victoria. Get impartial help to resolve disputes between homeowners and builders through conciliation, with options for binding orders or VCAT if needed. -
Insurance claims
Understand your options for building and plumbing insurance claims. Check your eligibility, gather the right documentation, and navigate the process of lodging a home warranty claim.
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Standards and tolerances
Learn about Victoria's builder compliance fundamentals, mandatory notification stages, Directions to Fix (DTF), and the consequences of breaching Dispute Resolution Orders.Learn more -
Unregistered and unlicensed work
Suspected illegal building or plumbing in Victoria? Report unregistered and unlicensed work anonymously using the BPC’s online tip-off tool to stay safe.Unregistered and unlicensed work -
Contact us for help and support
We're here to help. Contact us online, by phone, in person or by mail.Help and support
Last updated 30 June 2026