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Victorians warned to check credentials as BPC targets illegal renovation work
Unregistered and unlicensed practitioners put consumers at risk and undermine confidence in the state’s construction sector.
Published 11 November 2026
The Building and Plumbing Commission (BPC) is turning up the dial to stop unregistered and unlicensed practitioners working in Victoria’s home renovation market while urging the public to report them.
Home renovations currently make up almost half of all building projects across the state and that share is increasing.
The BPC is stepping up warnings to homeowners to be vigilant particularly when hiring workers through digital job sharing platforms or flyers from letterbox drops.
Sites like Airtasker, Hipages and Facebook have made it easier for rogue operators, without the required credentials and qualifications, to target homeowners and undercut legitimate builders and plumbers.
The BPC is using data and intelligence to target renovations and other building projects while proactively monitoring online platforms to identify and stop potential unlawful activity.
The Commission can issue statutory notices to sites advertising or facilitating access to unregistered and unlicensed operators. Penalties apply for not complying.
The BPC is also renewing calls for Victorians to report individuals or businesses they suspect are carrying out building or plumbing work without the required registration or licence.
Our anonymous online tip-off form was first launched in late 2024 and received 752 tip-offs in 2025-26 alone. More than 25 per cent of these generated intelligence and follow-up action.
Unregistered and unlicensed practitioners put consumers at risk and undermine confidence in the state’s construction sector. Work carried out by illegitimate operators can lead to safety risks, costly defects and no course of action when something goes wrong.
Consumers should always use a registered builder for building work valued at more than $10,000 and should always engage a licensed plumber.
You can check a practitioner’s licence, registration or compliance and enforcement history at bpc.vic.gov.au/check.
Anyone wishing to report suspected unregistered or unlicensed building or plumbing work can do so anonymously at bpc.vic.gov.au/report.
Community tip-offs play a critical role in helping the BPC identify illegal activity and we are ramping up our efforts to get rogue operators out of the building and plumbing industry
Unregistered or unlicensed practitioners might seem like a cheap option but the potential risk of unsafe, non-compliant work that requires costly rectification isn’t worth it.
The best defence against illegal operators is an informed community - before engaging anyone to do building or plumbing work, it’s important to take the time to verify their credentials via the BPC website.