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These instructions provide step‑by‑step guidance on using the VBA360 My Complaints page, including how to view details, track progress, upload documents and communicate with the BPC.
This page explains how to use VBA360 to complete your application, upload required documents and track its progress from submission to outcome.
Use the gas portal in VBA360 to manage gas‑related applications and view your details online.
These instructions explain how to access and use the water portal in VBA360 to manage water‑related applications and view your information online.
These instructions explain how to save your owner‑builder application as a draft in VBA360 so you can return later, update details and submit when ready.
Transfer and amend compliance certificates in VBA360 securely.
An easy step by step set of instruction on how to lodge a compliance certificate online using VBA360.
These instructions explain how to apply online to become an owner‑builder using VBA360.
Learn how to amend a lodged compliance certificate in VBA360, including eligibility, steps and requirements to keep records accurate and compliant
These instructions explain how to manage a draft owner‑builder application in VBA360, including how to find, continue or delete your saved application.

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