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Log in
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Log in to BPC Online
- Apply for and manage building permits (replaces BAMS)
- Apply for and maintain registration
- Keep insurance up to date
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Log in to BAMS
- Apply for building permit numbers (BPNs)
- Process levy payments
- Submit relevant building surveyor monthly reports for prescribed events
- Amend BPN records and building permit details
- Advise changes to the cost of building work
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Log in to VBA360
- Purchase and manage compliance certificates
- Create and amend drain inspection bookings
- Submit and track a building or plumbing complaint
- Submit, manage and track an owner-builder application
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Log in to eToolbox
- Apply for a plumbing licence and/or registration
- Renew a plumbing licence or registration
- Update plumber personal details
- Request a plumber ID card
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Log in to BuildVic
- Purchase domestic building insurance (DBI)
- View certificates of insurance
- Access your DBI letter of eligibility
- Check current job limits and premium rates
Fill in the template Complaint Notice below with your details, your builder's details, your Notice of Cover number and a description of the relevant incomplete, defective or non-compliant domestic building work.
You can send your notice in two ways:
- By email: attach the completed template in an email to your builder or copy the body text from the template and paste it into your email. Request a read receipt so you have proof the email was received by your builder.
- By post: print the completed template, sign it, and send it by registered post so you have proof of delivery.
Version history
Category
Template
Topic
Complaints Notice
Version
1.0
Version published
20 October 2026
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