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Use this page to understand how compliance certificates work in VBA360, who needs to submit them, and how to manage your certificates efficiently.
Online registration is available for selected building practitioner categories through BPC, allowing applicants to log in, choose their category and complete their application digitally for a streamlined application experience.
These instructions provide step‑by‑step guidance on using the VBA360 My Complaints page, including how to view details, track progress, upload documents and communicate with the BPC.
Learn how to make a drain booking in VBA360, including required details, step‑by‑step instructions, and tips to submit a compliant booking successfully.
Transfer and amend compliance certificates in VBA360 securely.
Lodge a new complaint in VBA360 to report building or plumbing issues in Victoria. Follow guided steps to submit details and supporting evidence online.
Learn how to amend a lodged compliance certificate in VBA360, including eligibility, steps and requirements to keep records accurate and compliant
An easy step by step set of instruction on how to lodge a compliance certificate online using VBA360.
Find out how to continue or delete a saved draft complaint in VBA360. This help page explains how to access your draft, resume completing it, or remove it if needed.
These instructions explain how to access and use the water portal in VBA360 to manage water‑related applications and view your information online.

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