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Log in to BPC Online
- Apply for and manage building permits (replaces BAMS)
- Apply for and maintain registration
- Keep insurance up to date
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Log in to BAMS
- Apply for building permit numbers (BPNs)
- Process levy payments
- Submit relevant building surveyor monthly reports for prescribed events
- Amend BPN records and building permit details
- Advise changes to the cost of building work
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Log in to VBA360
- Purchase and manage compliance certificates
- Create and amend drain inspection bookings
- Submit and track a building or plumbing complaint
- Submit, manage and track an owner-builder application
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Log in to eToolbox
- Apply for a plumbing licence and/or registration
- Renew a plumbing licence or registration
- Update plumber personal details
- Request a plumber ID card
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Log in to BuildVic
- Purchase domestic building insurance (DBI)
- View certificates of insurance
- Access your DBI letter of eligibility
- Check current job limits and premium rates
Resource Hub
Welcome to the resource hub: a single location for all BPC resources, including practice notes, reports, checklists, fact sheets, forms, guides, training and more...
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Save your VBA360 complaint as a draft and return anytime.
Learn how to create and activate a VBA360 account for managing plumbing compliance certificates, drain inspections and bookings. Quick setup guide for licensed plumbers and Back Office Workers in Victoria.
Use this page to understand how compliance certificates work in VBA360, who needs to submit them, and how to manage your certificates efficiently.
Learn how to sign in to your VBA360 account, reset your password and access compliance certificates and booking services. Quick guide for licensed plumbers and Back Office Workers in Victoria.
Learn how to make a drain booking in VBA360, including required details, step‑by‑step instructions, and tips to submit a compliant booking successfully.
Follow these guided steps to select the correct certificate type, enter the required details and complete payment in VBA360.
An easy step by step set of instruction on how to lodge a compliance certificate online using VBA360.
Find out how to continue or delete a saved draft complaint in VBA360. This help page explains how to access your draft, resume completing it, or remove it if needed.
Learn how to download your practitioner compliance certificate in VBA360. Step‑by‑step guidance for registered building and plumbing practitioners in Victoria.