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These instructions explain how to access and use the water portal in VBA360 to manage water‑related applications and view your information online.
Transfer and amend compliance certificates in VBA360 securely.
Follow these guided steps to select the correct certificate type, enter the required details and complete payment in VBA360.
These instructions explain how to view and download documents related to your owner‑builder application in VBA360.
An easy step by step set of instruction on how to lodge a compliance certificate online using VBA360.
Lodge a new complaint in VBA360 to report building or plumbing issues in Victoria. Follow guided steps to submit details and supporting evidence online.
Learn how to amend a lodged compliance certificate in VBA360, including eligibility, steps and requirements to keep records accurate and compliant
Find out how to continue or delete a saved draft complaint in VBA360. This help page explains how to access your draft, resume completing it, or remove it if needed.
These instructions explain how to manage a draft owner‑builder application in VBA360, including how to find, continue or delete your saved application.
This guide explains how authorised back office workers can use VBA360 to lodge a compliance certificate, including entering details, attaching documents and submitting the certificate.

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