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Search for content, licensing, rules, regulations, building issues or anything else.
Log in
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Log in to BPC Online
- Apply for and manage building permits (replaces BAMS)
- Apply for and maintain registration
- Keep insurance up to date
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Log in to BAMS
- Apply for building permit numbers (BPNs)
- Process levy payments
- Submit relevant building surveyor monthly reports for prescribed events
- Amend BPN records and building permit details
- Advise changes to the cost of buildding work
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Log in to VBA360
- Purchase and manage compliance certificates
- Create and amend drain inpection bookings
- Submit and track a building or plumbing complaint
- Submit, manage and track an owner-builder application
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Log in to eToolbox
- Apply for a plumbing licence and/or registration
- Renew a plumbing licence or registration
- Update plumber persional details
- Request a plumber ID card
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Log in to BuildVic
- Purchase domestic building insurance (DBI)
- View certificates of insurance
- Access your DBI letter of eligibility
- Check current job limits and premium rates
Resource Hub
Welcome to the resource hub: a single location for all BPC resources, including practice notes, reports, checklists, fact sheets, forms, guides, training and more...
Learn how to complete a VBA360 complaints form, what information you need, and how to submit a clear complaint with step-by-step guidance
Lodge a new complaint in VBA360 to report building or plumbing issues in Victoria. Follow guided steps to submit details and supporting evidence online.
Find out how to continue or delete a saved draft complaint in VBA360. This help page explains how to access your draft, resume completing it, or remove it if needed.