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Log in to BPC Online
- Apply for and manage building permits (replaces BAMS)
- Apply for and maintain registration
- Keep insurance up to date
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Log in to BAMS
- Apply for building permit numbers (BPNs)
- Process levy payments
- Submit relevant building surveyor monthly reports for prescribed events
- Amend BPN records and building permit details
- Advise changes to the cost of buildding work
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Log in to VBA360
- Purchase and manage compliance certificates
- Create and amend drain inpection bookings
- Submit and track a building or plumbing complaint
- Submit, manage and track an owner-builder application
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Log in to eToolbox
- Apply for a plumbing licence and/or registration
- Renew a plumbing licence or registration
- Update plumber persional details
- Request a plumber ID card
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Log in to BuildVic
- Purchase domestic building insurance (DBI)
- View certificates of insurance
- Access your DBI letter of eligibility
- Check current job limits and premium rates
Resource Hub
Welcome to the resource hub: a single location for all BPC resources, including practice notes, reports, checklists, fact sheets, forms, guides, training and more...
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Learn how to complete a VBA360 complaints form, what information you need, and how to submit a clear complaint with step-by-step guidance
Created: 24 Jun 2026
Dispute with your builder? The Building and Plumbing Commission (BPC) offers a free, impartial dispute resolution service for domestic building work in Victoria.
Created: 24 Jun 2026
Learn how to lodge a complaint with the Building and Plumbing Commission (BPC), including what we can assess, how to report misconduct, and the steps to resolve issues effectively.
Created: 29 Jun 2026
Lodge a new complaint in VBA360 to report building or plumbing issues in Victoria. Follow guided steps to submit details and supporting evidence online.
Created: 24 Jun 2026
Suspected illegal building or plumbing in Victoria? Report unregistered and unlicensed work anonymously using the BPC’s online tip-off tool to stay safe.
Created: 24 Jun 2026
Learn how to report poor compliance, unsafe building or plumbing work, and practitioner misconduct to the Building and Plumbing Commission (BPC).
Created: 24 Jun 2026
Having issues with a builder, plumber, or building surveyor? Discover how the BPC handles disputes, assesses compliance, and how you can submit a complaint or tip-off.
Created: 24 Jun 2026