Free domestic building dispute resolution in Victoria. Get impartial help to resolve disputes between homeowners and builders through conciliation, with options for binding orders or VCAT if needed.
Learn how to lodge a complaint with the Building and Plumbing Commission (BPC), including what we can assess, how to report misconduct, and the steps to resolve issues effectively.
Suspected illegal building or plumbing in Victoria? Report unregistered and unlicensed work anonymously using the BPC’s online tip-off tool to stay safe.
Learn about binding dispute resolution orders from the BPC. Discover what orders can be made against builders or owners, the consequences of non-compliance, and how to challenge an order or breach notice via VCAT.
Before contacting the Building and Plumbing Commission (BPC), learn how to resolve disputes directly with your builder or plumber and what documents you need to prepare.
Need help with a domestic building dispute in Victoria? The BPC (formerly DBDRV) offers a free, impartial dispute resolution and conciliation service to help builders and homeowners reach an agreement without going to court. Learn how to apply today.
Find out how the Building and Plumbing Commission handles domestic building disputes. Learn about eligibility, initial assessments, building inspections, and dispute process.
Submitted a building complaint in Victoria? Learn what happens after you raise an issue with the BPC, including dispute reviews, inspections, and next steps.