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- Apply for and manage building permits (replaces BAMS)
- Apply for and maintain registration
- Keep insurance up to date
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Log in to BAMS
- Apply for building permit numbers (BPNs)
- Process levy payments
- Submit relevant building surveyor monthly reports for prescribed events
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- Advise changes to the cost of buildding work
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Log in to VBA360
- Purchase and manage compliance certificates
- Create and amend drain inpection bookings
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- Submit, manage and track an owner-builder application
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Log in to eToolbox
- Apply for a plumbing licence and/or registration
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- Update plumber persional details
- Request a plumber ID card
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- Purchase domestic building insurance (DBI)
- View certificates of insurance
- Access your DBI letter of eligibility
- Check current job limits and premium rates
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Learn how to complete a VBA360 complaints form, what information you need, and how to submit a clear complaint with step-by-step guidance
Created: 24 Jun 2026
Suspected illegal building or plumbing in Victoria? Report unregistered and unlicensed work anonymously using the BPC’s online tip-off tool to stay safe.
Created: 24 Jun 2026
Learn how to lodge a complaint with the Building and Plumbing Commission (BPC), including what we can assess, how to report misconduct, and the steps to resolve issues effectively.
Created: 29 Jun 2026
Find out how to continue or delete a saved draft complaint in VBA360. This help page explains how to access your draft, resume completing it, or remove it if needed.
Created: 24 Jun 2026
Learn how to report poor compliance, unsafe building or plumbing work, and practitioner misconduct to the Building and Plumbing Commission (BPC).
Created: 24 Jun 2026
Having issues with a builder, plumber, or building surveyor? Discover how the BPC handles disputes, assesses compliance, and how you can submit a complaint or tip-off.
Created: 24 Jun 2026