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Log in
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Log in to BPC Online
- Apply for and manage building permits (replaces BAMS)
- Apply for and maintain registration
- Keep insurance up to date
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Log in to BAMS
- Apply for building permit numbers (BPNs)
- Process levy payments
- Submit relevant building surveyor monthly reports for prescribed events
- Amend BPN records and building permit details
- Advise changes to the cost of buildding work
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Log in to VBA360
- Purchase and manage compliance certificates
- Create and amend drain inpection bookings
- Submit and track a building or plumbing complaint
- Submit, manage and track an owner-builder application
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Log in to eToolbox
- Apply for a plumbing licence and/or registration
- Renew a plumbing licence or registration
- Update plumber persional details
- Request a plumber ID card
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Log in to BuildVic
- Purchase domestic building insurance (DBI)
- View certificates of insurance
- Access your DBI letter of eligibility
- Check current job limits and premium rates
Plumbers may only carry out plumbing work within Victoria if they have a current registration or licence, or if they are a plumbing apprentice.
To continue to carry out plumbing work:
- Registered plumbers must apply to renew their registration every 3 years.
- Licensed plumbers must apply to renew their licence every year.
- If we have issued a registration or licence for a lesser period, then it will have to be renewed accordingly.
Carrying out plumbing work once expiry has occurred is against the law.
Renewing your plumbing licence
Before you renew
We'll remind you to start the renewals process 8 weeks before your plumbing licence expires. This gives you sufficient time to contact your insurance provider and obtain an updated Certificate of Currency.
Once you have received your updated Certificate of Currency, email it to us at plumbingreg@bpc.vic.gov.au so we can confirm your insurance cover meets our requirements. This usually takes around 3 business days.
Once we have updated your practitioner record, we'll let you know you can renew your licence. You will need to renew online via eToolbox.
Using eToolbox
To renew, follow these steps:
- Log in to eToolbox using your user ID and password (your user ID is your plumbing practitioner number).
- Choose Renew Online from the left-hand menu of the home screen.
- Complete the practitioner declaration section.
- Provide your payment details.
You can also update your contact details if required.
Once processed, we will send you your new practitioner card within 2 weeks.
Application for renewal – Registered and Licenced Practitioners
When it is time for you to renew your plumbing registration or licence, we will send a renewal reminder to the postal address on our records, prompting you to complete your renewal via our online practitioner portal, eToolbox. You will receive a reminder 8 weeks before your expiry date and 4 weeks before your expiry date.
It is your responsibility to advise us if your postal address changes, to avoid any lost communications. If you did not receive your renewal reminders in the mail and need to renew urgently, please complete an application for plumbing accreditation renewal form as soon as possible and submit it to the address on the form.
Update your contact details
Do we have your current address and phone number?
Application for renewal – CFA volunteers
Practitioners who carry out fire protection – restricted to the routine servicing of hose reels for the Country Fire Authority (CFA) as a volunteer are required to complete this CFA volunteer renewal form as soon as possible and submit it to the address on the form.
After your application is received
Once we have received your renewal application, we may contact you (via letter or email) to ask for more information.
If we grant your renewal application after your registration or licence has expired, it will not be backdated. During that period, you will be considered unlicensed or unregistered. Plumbers with an expired licence cannot purchase a compliance certificate.
Application for renewal after your licence or registration has expired
We cannot renew your licence or registration if you apply to renew it after it has expired, unless:
- You pay the renewal fee, including a late fee.
- We are satisfied that you didn't carry out any plumbing work in Victoria after your registration or licence expired.
If you are applying under these circumstances, you will need to provide more information to help us assess your application.
To apply to renew a licence or registration after it has expired, save and complete an application to renew a plumbing licence/registration after expiry on your computer (do not handwrite). The application form includes a checklist to help you complete the process.
As part of your application, we also require you to undertake a national criminal history check. Please follow the invitation link on the form to complete your criminal history check with our criminal history check provider. There will be no cost to you when completing your criminal history check via this link.
Last updated 30 June 2026