Free domestic building dispute resolution in Victoria. Get impartial help to resolve disputes between homeowners and builders through conciliation, with options for binding orders or VCAT if needed.
Learn how to lodge a complaint with the Building and Plumbing Commission (BPC), including what we can assess, how to report misconduct, and the steps to resolve issues effectively.
Dispute with your builder? The Building and Plumbing Commission (BPC) offers a free, impartial dispute resolution service for domestic building work in Victoria.
Learn about binding dispute resolution orders from the BPC. Discover what orders can be made against builders or owners, the consequences of non-compliance, and how to challenge an order or breach notice via VCAT.
Suspected illegal building or plumbing in Victoria? Report unregistered and unlicensed work anonymously using the BPC’s online tip-off tool to stay safe.
Before contacting the Building and Plumbing Commission (BPC), learn how to resolve disputes directly with your builder or plumber and what documents you need to prepare.
Discover what the Building and Plumbing Commission (BPC) can and cannot help with regarding Victorian domestic building disputes, defects, and practitioner conduct.
Need help with a domestic building dispute in Victoria? The BPC (formerly DBDRV) offers a free, impartial dispute resolution and conciliation service to help builders and homeowners reach an agreement without going to court. Learn how to apply today.