Please note!
If you’ve submitted an application, we’ll assess it before contacting you. Timeframes vary depending on the complexity of your dispute.
For enquiries about the status of your application or case, or for general questions, email us and include your case number (if you have one) and your contact details.
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Check your eligibility and start your application
You are required to complete an eligibility checklist before applying. If your dispute is eligible, you will automatically be taken to the application form.Start your application