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A new era of building and plumbing regulation in Victoria

The Building and Plumbing Commission (BPC) is Victoria's regulator for the building and plumbing industries - it was established to simplify the building system, strengthen consumer protections, support practitioners and uphold confidence and integrity across the industry.

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Licensing and registration

Licensing and registration for building and plumbing practitioners, including renewals, changes and checks.

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Educating and advising builders and plumbers

We provide guidance and information to help practitioners understand their obligations and meet required standards.

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Resolving disputes and complaints

Support for domestic building disputes and complaints about building or plumbing work, practitioner conduct and compliance issues.

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Protecting homeowners with building insurance

Administering Home Warranty and Domestic Building Insurance for domestic building work when things go wrong.

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Upholding and enforcing compliance

Monitoring, assessment and regulatory action to address risk, poor conduct and breaches of building and plumbing laws.

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Improving the regulatory system

Work to strengthen Victoria’s building and plumbing system and improve outcomes for consumers, practitioners and industry.

Supporting building professionals and the Victorian community

  • Family carrying children on their backs while walking on a lawn in front of a modern house.

    Homeowners

    Carrying out building or renovation works on your home? Find helpful tips, resources and support for every stage of your project
    Homeowner essentials
  • Construction worker in a hard hat and hi-vis vest kneels while measuring a wall frame indoors.

    Builders

    Find out what you need to do as a builder to carry out your work to the required legal standards in Victoria.
    For builders
  • Person tightening pipes under a sink with a wrench.

    Plumbers

    Find out what you need to do as a plumber to carry out your work to the required legal standards in Victoria.
    For plumbers
  • Close-up of a construction worker wearing a tool belt and holding a power drill next to a wooden frame.

    Owner-builders

    Thinking of carrying out building works on your property yourself? Learn about the responsibilities and duties of an owner-builder.
    For owner-builders
  • Close-up of a worker in a hi-vis vest using a stylus on a tablet.

    Building surveyors

    Supporting surveyors through registration and regulatory information to ensure building compliance and safety in Victoria.
    Surveyors

Our new powers 

Help with building and plumbing issues

Find out how to get help, what government agencies can do and the steps to follow to resolve a building dispute.

Licence and registration

Check a builder or plumber licence or registration

If you're hiring a builder or plumber, check online to find out if they have valid credentials before you do business with them. Our database contains registration and licence status, conditions, compliance history and more.

Close-up of a person’s hand using a laptop on a wooden workbench at a construction site, with timber framing of a partially built structure visible in the background and tools slightly blurred in the foreground.

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We’re here to support you

  • Have a building or plumbing issue?

    Our issue screening tool can give you guidance on how to solve your building issues.
    Find the right help

  • Want to get answers from a real person?

    Our contact centre team is Australian-based and ready to assist you 8:30am to 5pm AEDT, Monday to Friday.
    Help and support

  • Need technical support or advice?

    We have a team of technical experts ready to provide advice and guidance on building and plumbing issues. 
    Help and support